FREIGHT FORWARDERS, INC.
        

Aloha Freight Forwarders is the premier full-service ocean freight forwarder operating between California and Hawaii.  Aloha has the most competent and friendly staff.  We continually strive for on-time and damage-free delivery at competitive rates.  With 50 years serving the general shipping industry, Aloha is the quality leader.

Contact us today and let Aloha Freight Forwarders be your bridge across the ocean...with service so good it seems like paradise.

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Aloha is setting the standards...
Personal Service
Competitive Cost
Ocean Service & Transit
Pickup & Delivery Service
Other Services

We are always striving at Aloha to provide the best service to our customers possible.  We try to accomplish this goal by giving all our customers close, personalized attention and fully understanding their needs, in addition to quality, expeditious and damage free transit.

We firmly believe that one of the ways to accomplish this goal is by effective utilization of technology.  This results in quick and timely access to accurate shipment information.  We are constantly improving our internal processes and our web site and are hoping that the web site is a valuable destination for information.

You may track shipments, get rate quotes and obtain other information via our web site from our Customer Service page.  This is available 24 hours per day.  Any customer can trace shipments, obtain ETA and sailing information, check charges and obtain rate quotes.  A complete historical and chronological listing of shipments is available on-screen for registered customers.   Advance knowledge of a freight bill is not necessary.  This listing can be expanded to show full detail information on any shipment.  An image of the Delivery Receipt, with receiver's signature, and the original Bill of Lading can also be immediately viewed.   Instant rate quotes are available on-screen.  Pickups can also be placed and are instantaneously added to the dispatch system and assigned to a driver.  Customer service or proof of delivery information may also be requested by simply sending us an e-mail at custsvc at alohafreight.com.

When each ship sails, advance ETA notices are sent by mail, fax, or e-mail to all receivers.  This allows for efficient planning and scheduling.  All receivers are further contacted by a dispatcher when the freight arrives to schedule a convenient delivery.  We utilize a leading-edge computer dispatch system.   Customer service at all locations have immediate information about pickups or deliveries that are scheduled.  Pickups are always ensured of making the next immediate sailing.

Customers can also receive a copy of the delivery signature via email no later than the following morning after the shipment is delivered.  All Delivery Receipts are scanned and available online each night after the freight is delivered.

From the time your freight is picked up or arrives at our dock, until it is delivered, our systems are tracking your shipment.   Information is quickly and easily at hand from any of our offices.  You may inquire about a shipment by talking to one of our courteous and knowledgeable customer service people.

We often receive freight from other carriers originating throughout the mainland.  Unfortunately, this freight occasionally arrives in less than perfect condition.  It is our policy to take digital pictures of this freight.  These pictures are available to all our customer service people.  We also e-mail the more serious pictures to the customers involved.  By instantly seeing the freight as it arrived at our facility, cost-effective decisions can be made.  Customers deserve their freight in perfect condition.  It is our experience that merchandise can be repaired at a much less cost at origin, before it has been put on the ship to destination.     (back to top)


We take tremendous pride in offering you unparalleled personalized service.  We make a special effort to understand your unique business needs and provide innovative and cost conscious alternatives to your shipping requirements.  We want to be part of your business team.  Our sales people are very knowledgeable and cooperative.  They understand that it is through a team effort that your goals and ours are accomplished.  When you call our office, you will not speak to a computer.  You will be connected immediately with someone who can answer your questions.  They are understanding of your needs and have the tools to give you quick answers.  The members of the Aloha team have been associated for an average of over 8 years.    (back to top)


Aloha Freight is able to provide low-cost service as a result of efficient handling throughout the entire shipping process.  Our expertise and years of experience have led to fast, damage-free transit, exceptional customer service, and easy access to information that will allow last minute scheduling at no added expense to you.  We feel the true measure of cost is in the value you receive.   The service Aloha provides will give you the best value and hence the lowest overall cost.     (back to top)

Aloha Freight Forwarders handles in excess of 300 shipments per day between Hawaii and the Mainland.  We handle all types and sizes of shipments, from small packages to full container loads.  We have the expertise to handle specialized cargo such as hazardous materials and over-sized equipment on flat beds.   Ocean departures from Los Angeles to the Islands are twice per week.   Departures from Honolulu to Los Angeles are weekly.  We have direct container service to Oahu, Maui, Kauai and the Big Island.

Freight received in Los Angeles by Tuesday afternoon will sail to Honolulu and Maui on a ship that departs Wednesday morning.  Shipments are delivered on Oahu by the following Wednesday and Maui by Thursday.  The Wednesday departure is normally direct from Los Angeles.  On a rare occasion, this ship's schedule may be cancelled.  To expedite the ocean transit, we would use a ship which departs from Oakland.  We truck all containers to Oakland for departure from there.  There is no additional cost to our customers for this service.  

Freight received in Los Angeles by Friday afternoon will sail to all Islands on Friday night directly from Los Angeles.  This freight is normally delivered on Oahu by the following Friday.  The neighbor islands are delivered by the following Tuesday or Wednesday.  Here is a service matrix.

We can pickup or receive multiple shipments from multiple shippers and perform detailed consolidations, and if required, load the freight in sequence per instructions.  We will also perform distribution to multiple consignees of shipper loaded containers.  We currently perform consolidations for numerous customers and are very familiar with the unique requirements for this type of service.

Our ocean charges are usually based on the cube or dimensions of the freight.  As a customer, you must have those measurements or the cubic feet before we can give you an estimate.  There are several ways to obtain a rate estimate.  You can call our office with the dimensions, origin, and destination, and we will be glad to give you a quote.  You may also request a quote by filling out the Rate Form on our Customer Service web page.  A rate person will respond back to you quickly with your quote.  Another option is available for registered customers.  Those customers can receive an instantaneous quote on-line from their personal menu.  Please contact a sales person for more information.      (back to top)

OVERSIZE/FLATRACK CARGO:  We handle dozens of shipments of oversize cargo every week, both full container and less than container volume.  Aloha has the skill and experience to properly load and secure material on flatracks and flatbeds.  Typical commodities are machinery , steel, light poles, and commercial air handling units.  We take care of all services necessary such as securing over-size permits from cities and counties, as well as coordinating deliveries direct to job sites.

We dispatch our own pickup and delivery service throughout Southern California.  All dispatch and equipment control is computerized.   We utilize state-of-the-art computer dispatch software which we designed ourselves.  Any one at any office can see what is set up for pickup, as well as future pickups.  Anyone you speak to on the phone can take any pickup.  Please feel free to call us with a pickup or you may use our Pickup Form to immediately notify a dispatcher.

Our own fleet of trucks, running under the Aloha Express banner, provides our local pickup and delivery service.  Aloha Express can also handle distribution service on loads into Southern California as well as consolidating shipments leaving California.

In addition to local and regional direct service, we have partnerships throughout the country to handle any pickup, anywhere.  Aloha Freight Forwarders is the Hawaiian agent for Old Dominion Freight Line.  Old Dominion is one of the largest and fastest growing non-union LTL carriers in the nation.  As with Aloha, they continue to place customers' needs first in order to provide the maximum level of flexible, innovative and efficient service.  Old Dominion has direct service covering 35 states with over 100 service centers.  To learn more about Old Dominion, visit their web site at www.odfl.com.

We utilize an agent for all trucking services in Hawaii.  Local control and expertise has proven to provide the best service in the islands.  Our own staff in Hawaii addresses any specific needs of our customers, provides sales support, and coordinates with the delivery agents.     (back to top)

Aloha Freight Forwarders has a 40,000 square foot warehouse in Honolulu for the storage of cargo.  We also have warehousing at an affiliate company in Long Beach with 60,000 square feet of storage available.   Storage can be full load or less-than-full load at competitive rates.  We can maintain inventories and ledgers for our customers.

Through our affiliate company, Southern Counties Express, we handle over two thousand container and rail moves per week from the Los Angeles/Long Beach Harbors and rail yards.  We handle all types and sizes of containers all over Southern California.  We have our own Union Pacific rail spur on our property in Long Beach.  For more information, please contact Southern Counties Express at (310) 816-0141, or e-mail bgriley@scexpress.com.    (back to top)

Aloha provides transload service.  We will transfer freight to or from over-the-road trailers and ocean containers.  Rates have been increasing drastically for most import containers moving inland on through bills of lading.  We are offering a cost saving option to shippers.  They can terminate their containers in Los Angeles/Long Beach and we transload their goods into intermodal or highway equipment.  The economies of this process are actually quite good if you take into consideration the savings of additional charges by the steamship lines and the fact that the shipper can take advantage of the extra cubic feet in 48' or 53' trailers for the inland linehaul.   We have the capacity to transload as many as 60 loads per day into outbound equipment.  We have the ability to sort, segregate, palletize, shrink wrap, and we have heavy lift capacity of 25,000#.  Please contact us for competitive quotes.

Another affiliate company, Griley Airfreight, performs pickup and delivery via the airports at LAX and ONT to and from Southern California.  We consolidate and distribute for many national companies.   Equipment is diversified, from panel vans to doubles and 48' vans and flats.   Many of the units have roller-bed floors for handling of aircraft containers.   Special pickup or delivery and immediate pickup or delivery is provided 24 hours per day, 7 days per week.  For more information, please contact Griley Airfreight at (310) 642-0462, or email to tgriley@grileyair.com.    (Back to top)

 
Phone:  Los Angeles (310) 631-6116   -   Honolulu (808) 834-5931
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