About Us

We are always striving at Aloha Freight to provide the best service to our customers possible. We accomplish this by fully understanding our customer’s requirements and providing them with personalized attention. We continuously focus on service excellence and expeditious damage-free transit.

Aloha Freight has an established Service Excellence Committee consisting of management and operational associates that meet routinely. This cycle of people and process improvement creates a culture and focus on unsurpassed quality service that is readily apparent in our performance and as measured in our client transit studies and performance indicators.

We firmly believe that the effective utilization of technology increases our ability to provide our customers with real-time, transparent and reliable information that improves their ability to manage their supply chain. Our personalized features include:

• Website available 24 hours per day
  • Shipment tracking: ETA, sailing and delivery information
  • Instant rate quoting
  • Account status and payments
  • Shipping documents
• • Bill of Lading
  • Delivery Receipt
  • Invoice
• • Pick-up requests to insure making the quickest sailing and delivery
• ETA notices are sent to all receivers upon vessel sailing
• Automatic daily status reports with clear visibility to the status of all cargo.
• Our systems provide you transparent visibility to track your shipment. Every transition of your shipment is updated and monitored. Aloha Freight is integrated with the steamship line’s information system which allows us to give additional and accurate visibility on the location of your freight.
• Electronic Data Interchange capabilities for clients

We are committed to providing a service so good, it’s paradise.

We make a special effort to understand your unique business needs and provide innovative and cost-conscious alternatives for your shipping requirements. Our sales people understand that it is through a collaborative effort that your goals and ours are accomplished. When you call our office during most hours, you will be connected immediately with someone who can answer your questions, not a computer or voicemail. The members of the Aloha Freight team have been associated for an average of over 7 years and are cross-trained and highly capable

Aloha Freight Forwarders handles in excess of 300 shipments per day between the Mainland and Hawaii, Guam and Alaska. Our capabilities include, but are not limited to:

• Any non-refrigerated freight from small packages to large crates to oversize machines
• Full & less than full container loads
• Hazardous materials
• Oversize equipment on flatracks
• Detailed consolidations (loaded in sequence per instructions)
• Carpet

Please see our service matrix for sailing and transit times.
OVERSIZE/FLATRACK CARGO: Aloha Freight has the skill, experience and heavy-lift equipment to properly load and secure material on flatracks and flatbeds. We take care of all services necessary such as securing over-size permits from cities and counties, as well as coordinating deliveries direct to job sites.

We operate our own fleet of trucks for pickup and delivery service throughout Southern California. In Hawaii we utilize an agent for all trucking services. Our Hawaii staff addresses the specific needs of our customers, provides sales support and coordinates with the delivery agents. In addition to local and regional direct service, we have partnerships throughout the country to handle your pickup or delivery. We have carefully chosen our partners to insure the highest level of service, reliability, and proper handling of your valuable cargo. To schedule a pickup, please call us, use our Pickup Form or email pickup.

Aloha Freight Forwarders has an 85,000 square foot warehouse with 10,000 to 30,000 square foot of warehouse space available at any one time at our Compton location near Los Angeles. We also have some limited space available in Honolulu for the storage of cargo. Storage can be full load, less-than-full load or by the pallet at competitive rates. We can maintain inventories and ledgers with online inventory access for our customers.

Aloha Freight provides transload service. We will transfer freight to or from over-the-road trailers and ocean containers. Shippers may terminate their containers in Los Angeles/Long Beach and we transload their goods into intermodal or highway equipment. The economies of this process are beneficial if you take into consideration the savings of additional charges by the steamship lines and the fact that the shipper can take advantage of the extra cubic feet in 48′ or 53′ trailers for the inland linehaul. We have the capacity to transload as many as 40 loads per day into outbound equipment as well as the ability to sort, segregate, palletize and shrink wrap. We also have heavy lift capacity of 25,000 lbs. Please contact us for competitive quotes.

We now offer Air Freight Service! Please email our Air Freight Team for a quote or any questions about this service. .