Matson Lines and Horizon Lines both announced rate increases recently. Almost all services are increasing in price, but the big increase is $175 on every container, regardless of the size. Also, the Terminal Handling charge is increasing $50 on every container. The increases result in a 5.6% bump in average ocean cost, according to the steamship lines.
Aloha Freight puts great emphasis on continuous improvement, particularly related to quality, operational efficiencies, and controllable costs. We do so while providing the highest level of service and customer care in the industry. The steamship lines increases are an uncontrollable cost to all Hawaiian Shippers, and Aloha will do everything economically reasonable to mitigate this increased cost while continuing to provide outstanding service. Due to this Steamship line increase, we will need to increase some of our rates and are committed to keep the changes to a minimum. We have contacted most of our customers and new rates have been established. If you have not been contacted and have concerns about your new charges, please call us or email ‘sales’ at alohafreight.com. We truly appreciate your Business partnership with Aloha Freight Forwarders, and look forward to working with you through this steamship line increase.